FAQ
Answers to common questions about buying a username, transferring an account, guarantees, and related services.
How does the deal work?
After the details are agreed, you pay for the product and receive the account details or another agreed transfer format.
For large sums, an in-person deal is possible. The country and city are discussed separately.
What guarantees are there?
Work has been ongoing since 2009, with niche reputation, deal experience, and verifiable traces of activity on specialized platforms.
If needed, an in-person deal format can be discussed.
How do I change the account details?
After transfer you receive the details for secure access to the account. Then you can change the details to your own, switch the email, link your own phone number, and connect additional services if needed.
Depending on the structure of the deal, you may also receive access to the current and original email, which can then be changed to yours.
How do I move the handle to my own account?
Username transfer is a separate paid service. The cost is discussed individually for a specific handle.
Removing the handle from the old account and trying to place it onto another account by yourself is not recommended because the risk of losing the username is high.
How much does a username transfer cost?
The cost depends on the specific handle, its rarity, the level of demand around it, and the technical complexity of the transfer.
A rough range can start from 500 to 3000 USD and higher for more complex or more valuable usernames.
Why can’t I move the username myself?
On Instagram, after certain actions a username may become unavailable for an immediate safe transfer without special measures and without the risk of losing it.
Even if you formally wait for the hold period to end, a desirable handle can still be captured by other users or automated tools in practice.
Are there other ways to change the handle on my own?
Technically, a user can try to free the handle and claim it on another account, but such actions are taken entirely at their own risk.
If the username is attractive to other market participants, the chance of it being captured remains high.
What are the chances of losing the handle during a self-transfer?
Short usernames, especially rare and popular ones, usually fall into the higher-risk category.
The shorter and more valuable the handle, the higher the chance of losing it during unsupervised self-action.
I want to buy a username
Choose a suitable username on the website or in the SovaDigital Telegram channel and contact us to discuss the deal details.
I want a username, but nothing on the site feels right
Message us on Telegram. There may be usernames available that are not publicly listed on the site.
This format usually makes sense when you have a clear budget and a specific idea of the level of handle you want.
I want a username, but it is being actively used
If a username is actively used by the owner, the issue has to be resolved directly with that account owner. We do not work with handles behind accounts that are actively used for their intended purpose.
I want a username that is not being used
The cost of a custom username request depends on the complexity of the task, account status, handle rarity, and additional factors.
Rare, short, and popular words, names, or surnames can cost significantly more than the base level.
How realistic is it to get an abandoned handle?
The chance of success depends on the budget, the rarity of the handle, how long the account has been inactive, and whether the scenario is actually available.
Each case is reviewed individually; there is no universal guarantee of the result.
I need a specific handle and I am ready to pay any reasonable amount
If the account with the needed username has been inactive for a long time, a custom case review may be possible in some situations.
I want a strong short handle but cannot decide
In that case, it is better to use a selection service. We can review your preferences, examples of usernames you like, and suggest options that fit the style and task more closely.
I want a 2-character or 3-character handle
Such requests are discussed separately. For this kind of username, the budget and conditions depend on rarity, current availability, and the task format.